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Poker Support
Compensation request
Hi there,
I was told by Katie in support:
"I am writing to you as the supervisors have come back to me and advised you will need to contact the Poker Community about this matter. "
...so here I am!
at 00:50 on 3/10 I was chipleader in the €10 Turbo PKO with slightly less than 2x chips of 2nd place on the money bubble when I got the "disconnect detected" message. That continued for about half an hour during which I saw a few hands. I could see that some players were disconnected but others were still playing. At 01:20 it ran through the 20 attempts to reconnect and logged me out. From then I tried to log back in every 5-10 minutes but did not actually get back in until roughly 02:00 when I saw that I had finished 3rd and there was a HU ongoing with 1 player having ~140bb to the other players' ~10bb. From this it seemed a reasonable assumption that the CL had been able to stay logged in more often that the rest of us.
As it was a PKO and I was runaway CL on the bubble, I think it's fair to request some compensation, as the tourney was never paused and at least one player was able to continue playing. I have attached a screenshot from the lobby that I took when first disconnected.
Thanks !
QD
Betting and Sports
Stubbe's Bundesliga Corner
It all started back in the 2000/2001 season, when the Danish forward Ebbe Sand had a fantastic season at Schalke 04. My interest was aroused; I read a lot about Schalke and the Bundesliga, and I started watching a lot of games as well. It didn't take long, before I was hooked - I had become a Bundesliga junkie. In the years to come, I'd spend countless hours in front of the tv and computer, watching and analyzing games, reading Bundesliga news etc. The number of Schalke matches I've missed in the last 2 years, can be counted on one hand, and I've obviously been to Gelsenkirchen a few times as well. About 5-6 years ago I started betting on the Bundesliga. I got off to a less than optimal start, but I learned a lot and my game slowly improved. A few years later I had my own Bundesliga betting blog with a ROI of +10, and I was also a Bundesliga expert at the largest Danish betting community for a short while. When I started working for Unibet, I didn't feel like I had the time to bet seriously anymore, and for almost a year, I didn't place a single bet. Today I'm only betting for the entertainment, but I like to believe, that I've still got the ability to spot a bet with value. I'm going to challenge myself, and will post a few Bundesliga bets every week, with the goal of creating a small profit. I'll keep score of the bets in this post. As there's quite a long time till the next Bundesliga game, I'll temporarily be using this thread to share my view on transfers, season bets and anything Bundesliga, that I find interesting. EDIT: now that we've got the new emoticons implemented, I'll start using a money bag scale to indicate the value. This info will be added to the heading of each bet. :cash: = 100-103.9 BV
:cash::cash: = 104-106.9 BV
:cash::cash::cash: = 107-109.9 BV
:cash::cash::cash::cash:= 110-112.9
:cash::cash::cash::cash::cash: = >112.9
An Excel sheet with all bets can be found here: https://www.dropbox.com/s/03gzxjg595t8ybd/Bundesliga_Corner_Stubbe.xlsx?dl=0
Blogs & Stories
Baby steps
First of all, you better turn around and never look back if you expect to see and are only interested of following things: -bankroll management -long term grinding -steady updates and stats -learning to be better player But if you enjoy ultimate rec poker from freerolls to highest stakes and/or other gaming you might find some interesting to read from time to time. Naturally, blog competition lured me in (thou it will be sad day for poker blogging if this makes it to top 3 🤣 ) but more importantly i find it interesting, and amusing, to read my own doings after some time as they tend to forget so soon. Start balance as we stand is 0 at all levels, i'll probly wait if bug reports/centroll bring something to start with this week and go from there... Which brings us to lesson number 1; get the value from where it's at. For example daily freerolls are full of players trying to win cent tickets when they could easily skip many levels of grinding simply with detecting bugs while playing and reporting them here. They are not so hard to find, without looking yet still keeping eyes open you can easily spot one from time to time just with playing or using sections of client. Ofc better for rest of us that peeps just don't bother or know to report 😄 Anyhow, like title says, no long term plans or goals but taking it day by day with baby steps. Ofc wouldn't mind if it developes to something greater but honestly that is just wishful thinking for now.
Poker Support
Laggy Client
Hey Unibet! For some reason when I play on the browser the animations are much smoother abd the FPS is higher but when I use the client the performance is pretty laggy. I have a decent PC so the client should work fine. Any tips? Thanks!
General Poker
Is it gonna be a compensation?
Hello. Its been so much struggle the last week on tournamnets. Is it gonna be a compensationo cash or tickets or something. Read yesterday that its gonna happen.
General Poker
Captcha on poker login - I AM NOT A ROBOT
I am very upset, because all the time i want to log in it show me I AM NOT AN ROBOT, and I am loosing 10 minutes untill I log în. After that, I consider, that from 1st of October, to quit playing from this platform. Thank you,
Trending Ideas
Idea Exchange
The Betting Button Design Causes More Misclicks
Lately I've started paying more attention to misclicks and noticed that they happen way more often on the Unibet software than anywhere else. At least for me, the layout of the buttons regularly causes two mistakes:
1. In tournaments when trying to press the small "All-in" button, I instead hit the call button which can lead to disasters on later streets
2. When trying to click the small input window for an opening size or a 3bet, I too often just hit the "Raise" and minclick it instead
I've now learned to scroll for a 3bet instead of typing it in, but for opening sizes and shoves i keep constantly misclicking which can completely f up the hand. I guess the difference to other sites is that on Unibet the preflop size buttons are in the middle of the betting slide and the action buttons, instead of being on top of them both, which in my experience leads to less misclicks (picture below).
Has anyone else been facing this same problem with the layout of the betting buttons?
Idea Exchange
Mission counter
Is there a way to track how many flops i've seen? Can you create a counter for missions like this?
Idea Exchange
Option to show my hand
I would like to be able to show my cards after the hand is over. I think this option adds entertainment to the game, for example when you can show your opponent that you have bluffed him.
Unresolved Bugs
Bug Reports
Black screen
Hello, I played from 18h00 till 19h00. Then went away from the PC and Unibet logs out automatic
Bug Reports
Missing hand actions blinds in HexaPro games
From time to time in Hexapro you would end up in a hand where nothing happens, no cards dealt, no bl
Bug Reports
Pending bonuses missing if you log in shortly after 1 expires
This is the 2nd time I've noticed this bug in the past few weeks, but it's not really that big of an