Our Best Picks
Trending Topics
Bug Reports
Android app with grey screen after login
Every time I sign in on the Android app, I end up on this grey screen. It just stays like this, but if I close and reopen the app, it will work. Android 14, Pixel 7 Pro
General Poker
Let's catch them all! - 2000 bonus points bug bounty
For a while, I've been keeping track of bugs through: Community (public) Community (private messages) Discord Our own internal QA Customer support Other internal reports This has been okay, but right now we're just in a situation where there's too much going on and I can't keep up with the many channels. Therefore, I've decided to make one central place for all bug reports; the new bug reports section on here: https://www.unibetcommunity.com/forums/forum/44-bug-reports/ I will read everything there (and so will Relax), and I'll mark when things are fixed, so it should be somewhat easy to get an overview of current bugs. I would argue it's always in you guys interest to have a bug free client, but to help get things going, I'll introduce two rewards for bug reports: 2000 bonus points for each new bug report Invite to a monthly €250 centroll, if you submitted a report that month For the bug report to qualify, it has to be somewhat detailed - "fuck you Unibet, the app just crashed", will not qualify. Describe what happened before and during the issue. Include screenshots if possible. If you played on the desktop app, ideally include relevant part of the log file. If you want, try and reproduce the issue again. Several years ago I did a tutorial on how to report a bug, which is still relevant: I'll reward really good and detailed reports with 5000 bp! The report also has to be new (not posted on here before), and it's decided solely at my discretion, whether a report qualifies. --- The bonus points reward is not available to customers from Denmark, Sweden, Belgium or Netherlands.
Bug Reports
MitID login not working on phone
Trying to sign in with MitId on my Android phone, I'm asked to scan the QR code with my camera. The camera on the my phone. The phone I'm trying to sign in with.
Bug Reports
White screen after timeout in desktop client, win 10
1. Bug description
When did it happen: 29/02/2024 around 18:24 UTC
On what client did it happen: Windows client, dmp + logs ver. 3.34.17
Internet connection when issue occured: mobile hotspot
Bug description:
After timeout, instead of being redirected to the login window, you get a white screen. You can't click on anything, you have to close and reopen the app.
Steps to reproduce:
1. wait to be timeout
2. press the green button below the message
3. wait a few seconds, the white screen will appear.
Expected result: redirect to login window
Actual result: white screen
2. Screenshot of issue
3. Your log file
logs + video sent to @Stubbe-Unibet
4. Technical details about your system
Bug Reports
Android betslider
Happens all the time, for years and every android version or device that i've used. I think i have mentioned about this ages ago, time to fix it for being annoying? I think it is related with stack getting low and only "min" and "max" options in bet slider. You have to really swipe it to right (or upwards in landscape) almost past the screen in order slider stick to max. 2:34 has the bug, rest of the video just showing that otherwise no problems with bet slider when it has more than just min/max options.
Bug Reports
I Play Slots Machine and i win several time the money didint go thru my balance
Several time on joker slot machine
Trending Ideas
Idea Exchange
Buying Cosmetics with Bonus Points!
So since I've missed and probably will miss on a lot more missions that offer (Avatars, Table Backgrounds, etc.) I would like to see them in the Bonus Shop (at a fair price, of course).
Idea Exchange
Blackjack hexapro
How about we do HexaPro blackjack thing with 21 theme? When you get multipliers, you get points same as the multiplier. Like 1.5x multiplier means 1.5 points. If you go over 21, you start again from 0. Maybe you have like 3 tries each day. When you hit blackjack, you win hexapro ticket and flip ticket
Idea Exchange
HexaPro promotion idea: new leaderboard for all players
Fair chance for all players -> going for sequences. Grinders should still have a higher chance -> allowing players to complete the sequences 3 or 5 times to improve the scores. Reset button, to allow players to restart one sequence if they got lucky within the first games (hitting a high multiplier) Mechanics in more detail: Sequences of 7 or 10 games. Having a reset-functionality I opt for 10 games. Players can complete up to 5 sequences. Best score counts. Players will collect points based on the multiplier they are dealt into: Smaller multiplier = more points1.5x = 20 points, 5x = 10 points,… (table needs to be built) Players can reset a sequence at any point. Leaderboard based on lowest score. Players with lowest score will rank at first place. SKILL FACTOR – YES, OR NO? Winning the HexaPro = points multiplied with 1,1-1,2 (little influence). Advantage of not having lots of players with the same scores Points: 2x multiplier 1st place 2nd place 3rd place 1 point 2 points 2 points
Unresolved Bugs
Bug Reports
Android app with grey screen after login
Every time I sign in on the Android app, I end up on this grey screen. It just stays like this, but if I close and reopen the app, it will work. Android 14, Pixel 7 Pro
Bug Reports
MitID login not working on phone
Trying to sign in with MitId on my Android phone, I'm asked to scan the QR code with my camera. The camera on the my phone. The phone I'm trying to sign in with.
Bug Reports
White screen after timeout in desktop client, win 10
1. Bug description
When did it happen: 29/02/2024 around 18:24 UTC
On what client did it happen: Windows client, dmp + logs ver. 3.34.17
Internet connection when issue occured: mobile hotspot
Bug description:
After timeout, instead of being redirected to the login window, you get a white screen. You can't click on anything, you have to close and reopen the app.
Steps to reproduce:
1. wait to be timeout
2. press the green button below the message
3. wait a few seconds, the white screen will appear.
Expected result: redirect to login window
Actual result: white screen
2. Screenshot of issue
3. Your log file
logs + video sent to @Stubbe-Unibet
4. Technical details about your system